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etoro Help Center

How can I contact etoro?

Last updated: 12 August 2026

Not available in EN-US — showing English.

We'll be happy to assist you via:

Chat

The etoro automated chatbot is available 24/7. Fast and easy to use, our chatbot uses advanced AI technology to answer your enquiries.

Once securely logged in, you’ll be able to ask us specific questions about your account.

Start chatting

From within the chat, you can start a messaging session with our dedicated Customer Service team. A specialist will respond as soon as they’re available and continue the conversation in the same message thread. Our responses are personalized and may take some time, so you can log off and return to the conversation whenever it’s convenient for you.

Our agents are online from 9:00 AM to 4:00 PM Eastern time, Monday through Friday.

For a quicker resolution, include as many details as possible about your issue.

Ticket

If you're having trouble logging in to etoro and can’t access the chat, open a ticket via our Customer Service Center.

Still need help?

We're happy to assist you, whenever you need us. Choose your preferred method of contact.