How do I remove a debit card or a bank account from my payment methods?
Last updated: 12 August 2026
Not available in EN-US — showing English.
To remove a card or account, select “Deposit Funds” from the main navigation. From there, choose the method you'd like to remove. On the right-hand side of the screen, select “Remove.”
Important notes:
- For security purposes, your payment method will remain on file for withdrawals. Funds that were initially deposited from that bank account will still be withdrawn to that account.
- If the bank account associated with your payment method has been closed, you may remove it by selecting “Withdraw Funds” from the navigation and choosing the relevant account.
- To exclude payment methods from being used in future withdrawals, please contact our Customer Service team and they will be happy to guide you through the steps required.
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