Why can’t I close my copy or Smart Portfolio?
Last updated: 12 August 2026
When you stop copying a trader or close a Smart Portfolio, we create orders to close all copied positions.
The copy or Smart Portfolio will remain in your Portfolio and show as ‘Pending Close’ until every position within your copy has closed. If the markets of some of the positions are closed, the orders to close the positions will be executed as soon as the relevant markets reopen.
The funds in the copy or Smart Portfolio will move automatically to your 'cash available' balance as soon as the entire copy or Smart Portfolio has closed.
Until then, you can select 'Remove Funds' to release the value of positions that have already closed and uninvested funds. Funds allocated to open positions must remain in the copy until they close.
Some copies with instruments that are suspended from the exchange can take up to 5 business days to close fully. These halted assets will move to your portfolio.
You cannot cancel a closure while the copy or Smart Portfolio is in ‘Pending Close’ status.
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