Why have I not received my Refer-a-Friend reward?

If you have not received your Refer-a-Friend reward, one or more promotion requirements may not have been met. Below are the key requirements for receiving a reward. For full promotion details, review the applicable Terms and Conditions.

Your account

• is fully verified and funded with the minimum required amount
• has an open trade that qualifies for the promotion
• is registered in a country where the Refer-a-Friend programme is available

Your friend’s account

• was newly opened using your referral link
• is registered with a different address
• is fully verified
• is funded by your friend using their own payment method
• has an open trade that qualifies for the promotion

Reward amount

The reward amount is determined by your region and your portfolio value on the day the qualifying terms are met.

Reward status

You can track your referral reward status from the Invite Friends page in the side menu:

• Pending – your reward is being reviewed
• Received – your reward was credited successfully
• Expired – one or more requirements were not completed in time

When will I receive my reward?

Once all qualifying requirements have been met by both you and your referred friend, rewards are typically credited within the following timeframes:

• etoro (Europe) Ltd, etoro (ME) Ltd, etoro (Seychelles) Ltd and etoro (UK) Limited — within 7 days
• etoro AUS Capital Limited — within 7–15 days