What is proof of identity?
Last updated: 12 August 2026
In order to verify your account, we will require a copy of your valid passport or both sides of your government-issued identification card.
This copy must contain:
- Your full name as registered with us
- Your date of birth
- A clear photograph of you
- The date of issue and expiry
- The issuing authority
- Complete, uncropped details, including the machine-readable zone (MRZ) if applicable
The image must be a high-resolution JPG, PNG, GIF, TIF or PDF file with all the details clearly readable.
What will not be accepted?
- Covered details – you must not cover any of the above details
To upload your proof of identity, please click here.
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