How do I contact etoro?
Last updated: 12 August 2026
We'll be happy to assist you via:
Chat
The etoro automated chatbot is available 24/7. Fast and easy to use, our chatbot uses advanced AI technology to answer your enquiries.
Once securely logged in, you’ll be able to ask us specific questions about your account.
From within the chat, you can start a messaging session with our dedicated Customer Service team. A specialist will respond as soon as they’re available and continue the conversation in the same message thread. Our responses are personalised and may take some time, so you can log off and return to the conversation whenever it’s convenient for you.
Our agents are online from Sunday at 13:00 to Friday at 23:00 GMT.
For a quicker resolution, include as many details as possible about your issue.
Ticket
If you're having trouble logging in to etoro and can’t access the chat, open a ticket via our Customer Service Center.
If you're an etoro Club member, you can use WhatsApp to communicate directly with your Account Manager. Check the Club Dashboard to see the number of our verified WhatsApp business account.
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