How do I close my etoro account?

You can close your etoro account from the platform at any time, provided the account is in a closable state.

What do I need to do before closing my account?

Before you can close your account, you will need to:

• close all open positions, including any copies and Smart Portfolios
• withdraw all funds from your USD investment account, and if you have one, your local currency account
• complete any outstanding verification requests

If you have a local currency account, this will be closed as part of the process, so ensure you send out any remaining funds before making the request.

How do I close my account on the web version of etoro?

1. Go to Account Settings (or click Settings in the left-hand menu, then Account).
2. Scroll to the bottom of the page.
3. Click Close your etoro account.
4. Follow the on-screen instructions to confirm the closure.

How do I close my account on the etoro mobile app?

1. Tap the profile icon at the top of the screen.
2. Tap Settings.
3. Tap Account.
4. Scroll down and tap Close your etoro account.
5. Follow the on-screen instructions to confirm the closure.

Why do I still need to verify my account to close it?

Even when you are closing the account, regulatory rules require etoro to verify the identity of the account holder before processing any account action. This protects the account from being closed by an unauthorised party and ensures that any remaining funds are returned to the correct person. You will not be able to close the account until any outstanding verification is complete.

What happens to my data after closure?

etoro is required by financial regulation to retain certain account records including identity documents, transaction history, and tax forms, for a defined period after closure. For full details, see etoro’s Privacy Policy and Terms and Conditions.

Can I reopen my account later?

Once your etoro account is closed, it cannot be reopened. If you would like to use etoro again in the future, you will need to register a new account with a different email address and username.