How do I report my etoro Visa debit card as lost or stolen?

If you lost your card or if it was stolen, please report it immediately to prevent unauthorised use.

etoro app

To report your card as lost or stolen:

1. Go to the Wallet tab.
2. Select your local currency account.
3. Tap Manage Card.
4. Select Report lost or stolen.
5. Press Disable Card.

You can then order a new card. Once it arrives, activate it by going to Wallet > Manage Card > Activate Card.

etoro AI

To report your card as lost or stolen:

1. On the Home tab, tap Available.
2. Select your local currency account balance from the list.
3. Tap the card icon in the top right corner.
4. Tap Cancel Card.

Replacement card — important information

• You can order a new card 14 business days after your last card was issued.
• Your etoro card should arrive within 7 business days for UK clients, or within one month for clients in other European countries.

If you are unable to report the card in the app, or if you need urgent assistance outside Customer Service hours, please call:

• from the UK (freephone): 0808 134 8401
• from outside the UK: +44 20 3868 2903