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What is proof of identity?

Last updated: 12 August 2026

In order to verify your account, we will require a copy of your valid passport or both sides of your government-issued identification card.

This copy must contain:

  • Your full name as registered with us
  • Your date of birth
  • A clear photograph of you
  • The date of issue and expiry
  • The issuing authority
  • Complete, uncropped details, including the machine-readable zone (MRZ) if applicable

The image must be a high-resolution JPG, PNG, GIF, TIF or PDF file with all the details clearly readable.

What will not be accepted?

  • Covered details – you must not cover any of the above details

To upload your proof of identity, please click here.

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