Why can’t I log in to my subscription service offered to etoro Club members?
Last updated: 12 August 2026
If you can’t log in to one of the subscription services we offer such as Financial Times, The Economist, and Wall Street Journal, among others, here’s what to do.
First, make sure you have activated your subscription service. Then, check your email for the coupon and follow the instructions within.
Second, make sure your current Club tier is still eligible for what you are trying to access. In the event that you have downgraded, subscriptions may be terminated until you upgrade to an eligible Club tier.
If you are sure you activated it and that you are still eligible, you may be trying to log in using the wrong credentials, so try other email addresses you may have.
Open a ticket with our Customer Service Team or contact us via chat if you still can’t log in.
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