Why can't I log in?

If you can't log into your etoro investment account, select the issue that most closely applies to you. Follow the instructions for help getting back into your account.

• You forgot your password.
• You’re not receiving a verification code via push notification.
• You're not receiving a verification code via text message.

Other tips:

• Check you have entered your username and password correctly.
• Clear cache and cookies and try to log in again.
• Try using another sign-in method - You may have created your etoro account using your Apple, Facebook or Google credentials. If so, click the relevant button to sign in using one of these services.
• Check your internet connectivity - Make sure you have a stable connection and that you are not already connected in another window or platform.

Please open a ticket if you’ve tried these steps and still can’t log in.