etoro is a multi-asset investment platform. The value of your investments may go up or down. Your capital is at risk.

etoro Help Center

Why is my account still not verified?

Last updated: 12 August 2026

Account verification is usually quick, and most requests are processed automatically.

However, in some cases, we need to manually review the documents you submitted, which can take up to three business days.

Even if your documents are accepted, your account may undergo an additional review before it is verified, which can take extra time.

If you’ve submitted your documents, there’s no need to worry, our team is actively working to get your account verified as soon as possible.

Still need help?

We're happy to assist you, whenever you need us. Choose your preferred method of contact.

Related articles