Why is my account still not verified?
Last updated: 12 August 2026
Account verification is usually quick, and most requests are processed automatically.
However, in some cases, we need to manually review the documents you submitted, which can take up to three business days.
Even if your documents are accepted, your account may undergo an additional review before it is verified, which can take extra time.
If you’ve submitted your documents, there’s no need to worry, our team is actively working to get your account verified as soon as possible.
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